How to Cancel an Appointment Directly From Your AppointmentCore Calendar

When canceling appointments, you’d want to make sure that these appointments are not just removed from AppointmentCore but also from Infusionsoft or any other calendars or software that you might have connected to AppointmentCore.

Deleting all event records from your calendars will make those time slots available for scheduling. Doing so also prevents AppointmentCore from mistaking canceled appointments for active ones and triggering any scheduled automation, such as reminders.

One of the recommended methods for canceling appointments is to do so directly from your AppointmentCore calendar.

Here’s how:

Navigate to the left panel of your My Dashboard screen and select Calendar.
From the Calendars page, find the appointment you would like to cancel and click on it.
Click the Cancel button from the pop-up box that appears. Confirm the cancelation by clicking the Confirm & Close button in the second pop-up box. The canceled appointment should disappear from your Calendars page.

See also:

• How to Cancel an Appointment Using the Cancel and Reschedule Link in Your Confirmation Email
• How to Cancel an Appointment via AppointmentCore's Appointments Page